Moving101

I rented a 16’ truck. The truck was clean in the cab as well as in the back. Reserving the truck, customer service at pick up and drop off and, of course, the 1,095 miles driven went very well! Budget had the best price for what I was looking for (size of truck, hand truck rental, a dozen furniture pads and the full insurance). Would definitely recommend Budget to friends and family!

I initially reserved with Budget, but they called at the last minute (after the movers were paid!) and left a message saying they had no trucks. At the same time, they did not cancel reservation, which means I was liable for the rental charges. Budget did not return call and was totally unprofessional. It seems you can not count on Budget. U Haul was great, on the other hand.

The PODs drivers bringing and picking up our PODs were very friendly and efficient, and arrived within the expected window of time. The PODs representatives at HQ are also very friendly and helpful.

Save a last minute hiccup with being able to define the three hour delivery window (it had to do with the truck arriving after the warehouse closed and couldn't be entered into the system) the PODS experience was terrific.

The truck was clean, ran great, and used less gas than expected, even driving through some mountains. The Uhaul employees were friendly and helpful as well, making pick-up and drop-off a breeze.

Best and most economical way to move a large house's worth of stuff out of state, including storing the pods for a few months while we found a house in our new city. Great concept!

They were great to me. Great costumer service and the truck was perfect for what we needed. Picking up the truck and dropping it off both was extremely smooth.

ABF was prompt on the delivery of the unit both at the origin location and the destination location. Both locations were also in constant contact during their respective legs of the journey. While some items did get damaged in transit that is no fault of ABF and is a reminder that if your items are not secured properly then you never know what can happen. I would gladly use their service again for a long distance move as the container was well constructed and they do not force you to pay storage fees if you do not need them.

We were in and out with a minimum of wasted time and the truck was exactly as described. The ONLY problems: the truck pulled to the right and the cab smelled slightly "fishy."

quickly got us a 2nd truck when we needed it. Didn't know we had to pay to get a 2 hour guaranteed window. did end up paying the extra $50 so we could coordinate the 2 containers with movers. both containers can't be delivered on the same day

I had some bad information when getting quotes- the woman I had spoken to recommended waiting to place my reservation so it would be cheaper. It ended up costing us more than anticipated. Otherwise, it was a hassle-free experience. Some of the folks that I spoke with related to freight were kind of cranky, but the guy who dropped off the cube was super nice. Much cheaper than any other moving service we checked on, cube was as advertised.

They were very helpful to me - my loan took a sideways turn and we couldn't close in time for a weekend move, but already had everything packed. Kevin was so kind and helpful, worked with me to figure out what we could do to keep the trucks a few more days. They were very very helpful.

They delivered the container and picked it up when they said they would. The warehouse calls the day before to confirm and gives you a time frame. Nothing was damaged. The website portal is super easy to use and the customer service rep made things easy, too. My only pet peeve is that I was told they would call when they were on their way, and 3/4 times they called when they arrived and I was scrambling to get things ready. The NJ driver forgot to bring a lock so I had to go buy my own, but I called the company and they reimbursed me for the price. I also didn't need half the amount of space the sales rep sold me. I had a 16' container for a 1br apt and probably would have been fine with the 8' or 12'. Ya live, ya learn. I chose them because they price matched and offered 1 month of free storage. I would use them again. I moved from NJ to TX and needed to store my stuff for 5 weeks while I found a home. I opted to store the container in TX where I was able to access it if needed.

Upack did everything they said they would do when they said they would do it. Their customer service was very good. We did see hints of a rough ride when we unloaded the trailer. Snow at the destination forced us to park the trailer at an inconvenient location. Loading and unloading help cost more than we planned. Had we anticipated those issues we would have selected a different moving method.