Estes SureMove Logo

Estes SureMove® Freight Trailers

The "pay-what-you-use" freight trailer service

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Estes SureMove Logo

Updated Monday, August 12th 2019

Reviews

4.42/5

Pricing

$2,000 - $2,180

Pros
  • Professionals do the driving for you.
  • The company has more than 80 years experience in the trucking industry.
  • Clear explanation of the price and possible additional costs.
  • Affordable price that includes gas.
  • Several promos and offers to save money.
Cons
  • Reserving - and actually determining how you will pay - requires too many steps; the online tool basically leaves you asking more questions.
  • You're shouldering most of the responsibility for your stuff.
  • Must be extra careful about cancellations.

Estes SureMove® Moving Company Overview

Estes is a veteran of the trucking industry with more than 80 years of experience. In 2012, it launched what they call the SureMove division for personal moves.

Basically, you pay to rent space for your stuff in a 28-foot freight truck, then a professional driver delivers the trailer to you, after which you have three days to load your stuff. Other people's cargo, headed for the same region as yours, occupies whatever space they reserved in the trailer. (A partition, which is included in the price, keeps your stuff from catching cooties from strangers' stuff.) After the deadline, a professional truck driver comes and drives the goods to their final destination. You are responsible for unloading, again within three days.

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Estes SureMove Logo
Local Move

Under 50 mi.

Medium Distance

50-250 mi.

Long Distance

250+ mi.

Average Cost

$2,000

31.3% higher than other companies

$1,600

2.0% cheaper than other companies

$2,180

34.9% cheaper than other companies
Average Review

5/5

20.0% better than other companies

5/5

12.0% better than other companies

4.42/5

1.6% lower than other companies
Average Cost Per Mile

N/A

$7.65

16.3% cheaper than other companies

$2.35

12.3% cheaper than other companies

Local Move

Under 50 mi.

Estes SureMove Logo

Compared to Other Companies

Average Cost

$2,000

31.3% higher than other companies
Average Review

5/5

20.0% better than other companies

Medium Distance

50-250 mi.

Estes SureMove Logo

Compared to Other Companies

Average Cost

$1,600

2.0% cheaper than other companies
Average Cost Per Mile

$7.65

16.3% cheaper than other companies
Average Review

5/5

12.0% better than other companies

Long Distance

250+ mi.

Estes SureMove Logo

Compared to Other Companies

Average Cost

$2,180

34.9% cheaper than other companies
Average Cost Per Mile

$2.35

12.3% cheaper than other companies
Average Review

4.42/5

1.6% lower than other companies

Photos of Estes SureMove® in the Wild

Estes SureMove Trailer
Estes SureMove Trailer
Estes SureMove Trailer

Estes SureMove® Services Offered

Services Legend

  • Available
  • Not Offered
Freight Trailer

Freight Trailer

Pickup Truck

Pick up trucks

Large Moving Container

Large Containers

Delivery Truck Crane

Delivery

Storage Container

Storage

Packing Supplies

Packing Supplies

Hand holding a box

Local Movers

My move with Estes SureMove®

Author: Francesca Di Meglio

Updated: Monday, August 12th 2019

Move Details

For the purposes of this guide, I planned a long distance move (1,100 miles) from a three-bedroom home in Fort Lee, NJ (New York City area) to Kissimmee, FL (Orlando area). I ordered the service during busy season for movers (summer). I completed the order and later canceled it. But the company never took my credit card information, which is a different experience from all others on Moving101 so far.

I am also planning a fictitious move from Fort Lee, NJ to Ridgefield Park, NJ for my parents to give you an idea of the company's local moving services. Estes SureMove permitted me to go through with getting an estimate and reserving a date for this local move, although a representative from the company suggested this was not an ideal move for a freight truck moving service.

However, the website does not exactly suggest local moves are a waste in the way Old Dominion had. Still, I was able to get a price and suggest a reservation date. By keeping the particulars of the move roughly the same for each order, I've made it possible for you to easily compare.

Here are the specifics about what we'd be hauling into the truck.

I live in a three-bedroom home with two large flights of stairs. In addition to the bedrooms, there are:

  • Two and a half bathrooms
  • A finished basement (which includes a bar and living area with a sofa that turns into a queen-sized bed)
  • A laundry room (with storage under the staircase that includes boxes of holiday decorations)
  • A kitchen, living room (with two sofas, including one that converts to a queen-sized bed)
  • Formal dining room (with a large and heavy china closet filled with delicate china and glasses for entertaining)
  • An attic (with some items in storage, including my wedding dress in a preservation box!)

My parents live in a similarly sized home with three floors and three bedrooms, but they also have the following:

  • An additional room in the basement
  • A garage with landscaping equipment and some other gadgets
  • An internal patio with glass doors that houses holiday decorations and some extra dishes and platters

The quotes I received are based on the info above.

How much is it to move with Estes SureMove?

Long-Distance Move Price

The long-distance move from Fort Lee, NJ to Kissimmee, FL is a great value. Included in the $2,508 price is 22 feet of space in the truck, the ramp, partition, taxes, fuel, tolls and mileage. The quotes are said to be valid for 30 days after they are given. As previously mentioned, I would only pay for whatever space I used. If it ended up being less or more than the estimated 22 feet, my quote would have been adjusted.

Each foot in the trailer costs $31, according to the quote. I thought this was a fair price, considering all that is included. Since a professional drives, and I just have to worry about loading and unloading, I was thrilled. After all, at this price, I could hire movers to help me with the heavy lifting and hack a Full-Service, long distance move at a fraction of the cost.

Local Move Price

On the other hand, the local move price was not so great. To move my parents' stuff from Fort Lee to Ridgefield Park, a mere 4.8 miles, it costs $1,525. Granted, again, it would be for 22 feet of space in the freight truck, the ramp, partition, taxes, fuel, tolls and mileage. But there are no tolls on that journey, fuel is minimal, and the miles are laughably few. Still, the quote is just $983 less, highlighting how impractical local freight moves are.

Although I was able to go through with making the reservation online, I find it hard to believe the freight truck company would even agree to make such a local move. The representative who finally called me suggested it was not a great value. He added that local moves were not the forte of freight truck companies. Then, however, he did say that the final decision about signing a contract was up to me. Anything is possible.

Is my stuff inside the Estes SureMove freight trailer insured?

Like other freight truck companies conducting personal moves, SureMove rests the responsibility for keeping items safe in transit mainly on the shoulders of the customer. For starters, the company gives a thorough explanation of how to tie down items to protect them from shifting. It suggests customers use tie-down ratchet straps, bungee cords or ropes. It also says to wedge soft items in bags between boxes and furniture to fill in gaps and prevent shifting in transit.

Also, they recommend you check with your homeowner's or rental insurance policies to see if moving floaters or riders are possible for coverage. In addition, the company clearly expresses its policy regarding any damage incurred as a result of its fault: "SureMove liability begins when SureMove picks up the trailer at point of origin and ceases when the trailer has been dropped at the delivery destination."

In addition, "the company's maximum liability shall be either actual loss or damage, not exceeding $.10 per pound of the weight of any lost or damaged article." But here's where things take a shift from some other freight truck companies. SureMove allows customers to purchase increased coverage! For $50, customer's coverage would increase to the actual loss or damage not exceeding $1 per pound/per item up to a max of $5,000 per trailer. For $100, you can increase the coverage to $3 per pound/per item up to a max of $10,000 per trailer. You must ask your agent about these options in order to explore them. And again, it might not be necessary if you can be covered by your own insurance.

Price Thoughts

The long-distance move is a great value, the local one not so much. Overall, the company's offerings and pricing are comparable to the competition. For instance, most seem to allow you to pay for the space you use, whether it is more or less than the estimate. Not having to drive the long distance yourself is perhaps the most valuable aspect of this deal. Having a professional haul your precious belongings takes a bit of the pressure off you and makes this option extra worth it. Plus, you have the ability to increase liability coverage. Ultimately, if you're moving far away, the price makes SureMove worth your consideration.

Now, there are ways the price can end up increasing or decreasing. For instance, when I plugged in the information for my free estimate, I received a message about the "early bird special." If I booked within seven days of getting the quote, I would save $50 or more, according to the promo. The company promises discounts on DIY moves for military families: $100 off a move of $600 or more.

If you want "guaranteed service", meaning that you know the exact time when your stuff is going to arrive at its destination, then you can pay extra. What is also nice is that you have the flexibility of increasing your load and paying the difference. However, if you ask for space in a second trailer in your estimate and you don't end up using both vehicles, you will have to pay a small drop fee. On the other hand, if you end up needing a second trailer unexpectedly, you can usually get it fairly quickly, according to the website.

Is a Estes SureMove freight trailer right for my move?

All the freight truck moving options are best for those who are traveling a long distance. They are particularly optimal for anyone moving from one large house to another because the trailer is roomy. Anyone (like me) who loathes the thought of driving a big rig with all her worldly possessions, especially a long distance, will love this option. If you want to hack a full-service move, then this could potentially work with your budget.

Upsides

Professionals take the wheel.

Again, this bears repeating because it is music to my ears: You don't have to drive that ginormous truck with your stuff in it. A professional - with experience and know-how - takes care of that for you. This is a big plus for the scaredy-cats among us.

This company has experience.

Moving already requires you to take many risks. Just think about it. You're packing up your life and going somewhere to replant your roots. It takes guts. Anytime you can eliminate some of the risk, you should jump at the chance. Deciding to move with companies that have lots of experience is one way to minimize the risk and thus, your concerns. SureMove might be a relatively new division of Estes, but the company itself has more than 80 years of experience in the trucking industry.

Transparent pricing is nice, just be careful.

Nothing tugs at my heartstrings more than when a company is transparent about what I'm getting in exchange for my hard earned cash. SureMove was thorough in its explanation of the price. It didn't only tell me what I was going to pay, but it laid out precisely what was covered. There was also a thorough explanation of liability coverage. And throughout their online FAQ, you can discover potential ways you can end up spending more money than you should.

For example, if you lock your trailer while loading or unloading and fail to unlock it before pick up, you will pay for the entire trailer. (Yikes!) In addition, if you take more than three days to load or unload, you will pay a $50 per day fee. And Saturday drop-off dates require an additional fee.

A price that won't break the bank.

The price for the long-distance move was affordable and fair. At $2,508, I would be getting 22 feet of space in the trailer, the ramp and partition (to separate my stuff from those of others), and a professional driver to haul it all for me. Of course, the gas is included in the price; When you rent a truck, the gas can end up increasing your budget more than you expect. Granted, anytime you're talking about thousands of dollars, you have to consider the value. Considering that Full-Service, long distance moves could cost upward of $10,000, this freight trailer option is a decent price. After all, you could hire people to help you load and unload the truck and essentially hack a Full-Service move at a fraction of the cost. The same is not true for a local move, which could be completed at a cheaper price point with a different service.

Downsides

Confirming your reservation is a hassle.

The online reservation process was the weakest link in the Estes SureMove system. First, you input all your information and request a delivery date for the trailer. Then, you're given a message about someone getting in touch with you to confirm the reservation soon. In another part of the page, you see a phone number you could call for questions and presumably confirmation, but you are never asked for a credit card. I received an email confirming my request and suggesting a representative would get in touch soon to finalize the details.

A representative called me after almost a week. Then, he sent me a contract via email for my signature, to which I never committed. So, I never ended up sharing a credit card number with anyone. Before the phone call, I felt like I was left hanging. In this day and age, it would be much simpler to have a way to input a credit card online and get the process rolling immediately. Since conducting reviews on moving options, this is the only company that does it this way. A representative should have gotten in touch with me as soon as I requested the date. That's how you close a deal, isn't it?

Responsibility for your stuff is on you.

This seems to be the norm for the moving divisions of freight truck companies. You have to load and unload your stuff, so the liability is mostly on you. While Estes seems to offer opportunities to increase liability coverage, it still seems difficult to prove the company would be to blame for any damaged stuff. "SureMove must be notified immediately of loss or damage. All claims must be filed within nine months of delivery," according to the website. The moral of the story is to take good care to pack your stuff in a secure manner. Use the tips that SureMove offers on its website. Getting help from experienced movers during the loading process helps minimize risk, too.

You better be careful about cancellations.

Cancelling is not as easy with freight trucking companies as it is with other moving options. And Estes SureMove is no different than the others. You have to give at least a week's notice of cancellation to avoid paying any fee. If you cancel during the week before your scheduled trailer delivery, you have to pay $50. If you wait until the day of delivery, you pay $150. Still, as long as you are aware of the policy and keep track of the schedule, you can manage canceling without risking paying penalties.

Find out more about Estes SureMove

Locations & Age of the Fleet

Estes SureMove is part of Estes Express Lines, which has more than 80 years of experience in trucking. Its parent company is large and has 35,000 pieces of equipment and more than 13,000 dedicated transportation professionals. The fleet is described as "increasingly newer" on the company website. Headquartered in Richmond, VA., the company has 200 terminals "with coverage in all 50 states, the Caribbean, Canada, and Mexico," according to the company website. The company also promises that it can ship to virtually anywhere in the world thanks to its network of air, ocean and ground services.

History

It was during the Great Depression when founder W.W. Estes took a used Chevy and started hauling farming equipment. That job blossomed into a family business that kept growing. Today, Estes Express Lines is the largest privately owned LTL carrier, according to the company website. After more than 80 years, the Estes family is still in charge, too! In 2012, the company launched Estes SureMove.

What Makes This Company Cool?

In a timeline of the company's history, Estes points out that the company terminals completed solar panel projects. In 2015, for example, solar panel installation was completed in Greensboro, NC. Two Maryland terminals completed installation in 2013. This is definitely one facet of Estes' future.

Fun Fact

As North America's "largest privately owned less-than-truckload transportation company," Estes delivered more than 9.3 million shipments in 2012 alone.

Francesca Di Meglio

Contributing Author: Francesca Di Meglio

Francesca Di Meglio is a writer, editor, and moving professional featured on Businessweek and About.com. As a wife and mother of two little ones, she is always on the move.

Estes SureMove® Reviews

Ben M
Little Elm, TX
Wrote a review on 8/31/2015
Estes SureMove Review
(5 out of 5 rating)

Good service, easy to get in touch with a real human person. Their rate is a little higher than U-Pack, but their storage fees are MUCH cheaper. Good if you have a gap between homes. The drivers were both polite and helpful.

Distance: 750 mi
Cost: $2,700
Per. Mile: $3.60
SqFt. Moved: 2,000
Mark C
Southlake, TX
Wrote a review on 5/29/2015
Estes SureMove Review
(5 out of 5 rating)

Trailer arrived on time and was picked up as scheduled. I paid $1,300.00 for 8 linear feet of trailer space for items to be moved from DFW to PHX.

Distance: 1,150 mi
Cost: $1,300
Per. Mile: $1.13
SqFt. Moved: 200
Joseph D
La Jolla, CA
Wrote a review on 9/11/2014
Estes SureMove Review
(5 out of 5 rating)

Esta sure move was very economical and got all my stuff they're in great condition. Couldn't be happier about the price I paid, the service, and how quickly and promptly my items arrived cross country.

Distance: 2,500 mi
Cost: $1,100
Per. Mile: $0.44
SqFt. Moved: 750
Joseph D
Richmond, VA
Wrote a review on 8/29/2014
Estes SureMove Review
(5 out of 5 rating)

Estes Sure-Move seems like a very efficient option.

Distance: 2,638 mi
Cost: $1,400
Per. Mile: $0.53
SqFt. Moved: 750
Shawn M
Pompano Beach, FL
Wrote a review on 8/11/2014
Estes SureMove Review
(4 out of 5 rating)

The drivers were timely and courteous when dropping off the trailer. I was very pleased with their ability to place the trailer in the most accessible location possible. Scheduling was easy and adjustable to our schedules. My only dislikes were that the loading ramp was heavy and difficult for the average person to connect and the trailer was very dirty inside.

Distance: 864 mi
Cost: $3,000
Per. Mile: $3.47
SqFt. Moved: 1,700
srujana g
Charlottesville, VA
Wrote a review on 7/24/2014
Estes SureMove Review
(5 out of 5 rating)

Estes Sure move is awesome . We moved from Virginia to California . I couldn't have got it any more cheaper . They were on time and it is their own trucks , so u don't have to worry if the truck is going to show up or not . I would go with them for any long distance move.

Distance: 2,400 mi
Cost: $1,900
Per. Mile: $0.79
SqFt. Moved: 1,600
Michelle A
Modesto, CA
Wrote a review on 7/14/2014
Estes SureMove Review
(4 out of 5 rating)

Decent company but I had a little issue with their filing system

Distance: 800 mi
Cost: $2,280
Per. Mile: $2.85
SqFt. Moved: 1,000
Anne P
Hot Springs National Park, AR
Wrote a review on 6/11/2014
Estes SureMove Review
(5 out of 5 rating)

Both of the truck drivers went over and above their job description--at pickup and delivery. Don't know the driver's name in Arkansas but hector was awesome in Illinois

Distance: 750 mi
Cost: $1,180
Per. Mile: $1.57
SqFt. Moved: 400
Betty E
Laredo, TX
Wrote a review on 6/7/2014
Estes SureMove Review
(1 out of 5 rating)

Never met a promised timeline on either end. Truck was dirty leaving my things filthy. No ramp, dolly, or bulkhead causing extra trips. No weekend services.Will not use Movingplace again.

Distance: 1,400 mi
Cost: $1,600
Per. Mile: $1.14
SqFt. Moved: 900
Brian W
Elk Grove, CA
Wrote a review on 6/1/2014
Estes SureMove Review
(5 out of 5 rating)

The truck was delivered on time with a bulkhead and extra load lock bars. The ramp was easy to use and the driver went over all the items to make sure I knew how they worked.

Distance: 155 mi
Cost: $800
Per. Mile: $5.16
SqFt. Moved: 1,920
Lori R
Dallas, TX
Wrote a review on 5/29/2014
Estes SureMove Review
(5 out of 5 rating)

Great job Would use again!

Distance: 1,000 mi
Cost: $600
Per. Mile: $0.60
SqFt. Moved:

The SureMove® image above is used solely for identification purposes and serves as the primary means of visually identifying the subject of this article and provides an illustration of the entity that is represented.

Estes® and SureMove® logo are the registered trademarks of Estes Moving®. HireAHelper, LLC has no affiliation with Estes and SureMove has not authorized the use of its trademarks.

Photo credit to: @EstesExpress and also to Xnatedawgx (Own work) CC BY-SA 4.0, via Wikimedia Commons

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